North American Power Sweeping Association (NAPSA)
POLICIES AND PROCEDURES
Last Updated: December 1, 2008

Privacy Policy

NAPSA respects the privacy of its members and other visitors to its Web site. NAPSA will make every reasonable effort to ensure that any personal information provided is used only for the purposes stated below. To protect online privacy, NAPSA has implemented the following policy:

NOTE: While the policy presented concentrates on information collected by NAPSA’s Web site, it also applies to personal information submitted by other means (such as mail, fax and phone).

1. Information Collected:

A. From General Users: NAPSA does not collect any personal information from users browsing its Web site. Only aggregate data (i.e. the number of hits per page) are collected. Aggregate data are only used for internal and marketing purposes and do not provide any personal identifying information. We use aggregate data from the web logs to determine how the site's resources are being used and to refine its navigational structure.

If the need arises, we may use the web logs to trace the source of abusive or illicit activity. We do not share our web logs with any outside party.

B. From NAPSA’s Members and Other Customers: To gain access to members-only resources and personalization features on www.napsaonline.com, members and other users are asked to register and provide some limited information. This information is submitted voluntarily. NAPSA asks users to provide their name, organization name, business phone, and email. Similar information may be submitted to NAPSA through membership applications, publication orders, and/or subscriptions. NAPSA members can also update their contact information through the members-only section of the NAPSA Web site. This information is not sold or distributed in any other manner.

2. Uses of Data Collected: NAPSA uses the voluntarily submitted information from its members and other customers in the following ways:

A. NAPSA Member Services and Products: Generally, NAPSA and its direct subsidiaries use data collected to improve its own web content; to respond to visitors' interests, needs and preferences; and to develop new products and services.

Most data NAPSA collects are used only to help us better serve our members. It is our general policy to collect and store only personal information our members and visitors knowingly provide.

If our privacy policies change, we will notify all users by email or a special announcement placed on the Web site.

NAPSA uses the demographic and professional information collected on membership and other forms for aggregate analysis, to personalize our member records for better service, and to create targeted mailing lists.

In addition to the primary purpose stated or implied at the time the information is collected, we may use your postal mailing address to send you information about NAPSA programs or products, surveys, etc. We make our member data available to companies offering NAPSA member benefits and to other responsible third parties.

If a member supplies an email address, we use it to confirm his/her order, follow up on a request, etc., as the context determines. We may also use it
to keep the member informed about NAPSA programs and initiatives. On occasion we may use email addresses for a purpose indirectly related to the original context (e.g., emailing a customer satisfaction survey to those who have made purchases from the NAPSA Web site or in the NAPSA online store).

B. Disclosures to Third Parties: NAPSA also makes member contact information available through the NAPSA Membership Directory to other members using its Web site. On occasion, NAPSA may also provide limited data to third parties that offer products and services. These limited data include names, job titles, companies and business addresses, but do not include business phone numbers, business fax numbers or email addresses. Users may request NAPSA refrain from disclosing the data it collects to third parties on the membership application form. Alternatively, users may contact NAPSA at napsainfo@napsaonline.com to express their preferences if they determine later that they do not wish to have the information shared.

C. Consent to Use Personal Information. For the purposes of the Data Protection Act(s) 1984 and 1998 (as applicable), NAPSA or its agents must store, host and otherwise process the information (including personal data) supplied by the User when registering for this Web site. NAPSA may send such data outside the European Economic Area for processing.

If you reside in the European Union, please indicate your consent that the personal information you have provided may be transferred and stored in countries outside of the EU, including the United States. User supplies as defined above when registering for the Web site in order to allow NAPSA (or its designated agents) to use the information to send the User unsolicited direct mail advertisements, promotions, and solicitations for third parties' products and services.

D. Credit Card Account Information. NAPSA does not disclose credit card account information provided by its members and customers. When members and customers choose to pay using their credit cards, NAPSA submits the information needed to obtain payment to the appropriate clearinghouse.